The Web Development Team uses CIT account numbers for billing. This is the same system used for most computer services offered as a fee-for-service basis from CIT, including: Titan services, Helix, Windows server hosting, and Network Telcomm services.

The account is four digits -- three letters and a number (i.e. ABC1), and is associated with a CAN. If you are not sure whether you have a CIT account number associated with the CAN you would like to use for charges, you can check with your Administrative Officer. New accounts can be set up by downloading the correct PDF form from the CIT Customer Support website.

Charges appear under the main heading "Application/Software Dev. and Support." All charges are defined as either Development and Implementation (costs associated with standing up the new production system) or Maintenance and Support (costs for work performed after the system goes into production, either to fix problems or add new functionality).

A summary of charges is published monthly and sent to the person identified as the Billing Coordinator/Sponsor for the organization. The report shows the charges incurred for the previous month and the total for the Fiscal Year to date. Because of the delay in processing charges, the monthly total shown is actually for the previous month -- for example, the August billing report totals reflect the hours in July that were billable to your project. The only time this is not the case is at year-end. Hours for September are estimated so that the September report includes actual charges for August and estimated charges for September. Any adjustments, either higher or lower, are made in October.

If we are working on multiple projects that bill to the same CIT account number, the report will only show the total charges for all projects in the monthly summary. We can provide a more detailed breakdown if required.